Core Reservation Services

Electronic Connectivity GDS and Internet

• Seamless connectivity to the Global Distribution System and Pegasus powered websites promoting your property to 600,000 travel agents worldwide and online travel sites (OTAs) such as Travelocity®, Expedia®, Hotwire®, Orbitz®, etc.

• Virtually free marketing and advertising to millions of travelers who book business and leisure accommodations online.      

Integrated Booking Engine

• Quickly turn lookers into bookers with this easy to use, intuitive, graphical booking engine displaying inventory, property images, availability and rates for individual or multiple room requests.

• User definable color schemes and package handling solutions allow customization for your hotel.

• Offer secure encryption of credit card data.

• Gather information about your guests for future marketing opportunities.

Voice Services

• 24 hours a day, 365 days a year, and always answered as your hotel
• With one of the best conversion rates in the industry, our highly trained Reservation Sales Agents process reservations efficiently and politely with a level of professionalism exceeding conventional notions of service.

• Never miss a reservation! Our call center is always open, our agents take care of your guests and are trained to close the sale. Our average speed to answer a call is 1.46 seconds.

• Average ADR increase of 10%

Group Reservation Services

• Let our Group Sales Team help you fill multiple rooms and increase your property’s occupancy rates, RevPAR and revenue.

• Compete more effectively for the lucrative group tour market with trained Group Sales Specialists that can address questions quickly, sell your property and complete the group contract.

• Leisure groups often occupy 7-10 rooms per group

Revenue Consulting

• A Revenue Manager’s aim is to simplify your life and grow your business by navigating you through the maze of service options ensuring you can make the right choices for your property.

• Take advantage of flexible and cost-effective solutions for marketing your property across channels.

Data Management Tool

• We put you in the driver’s seat with this free and easy-to-use tool. Your property’s information is stored and managed real time by your staff. Your changes populate property descriptions, rates and availability across multiple sales channels creating real time management.

• Manage your property’s information anywhere, anytime with this web-based program allowing you to control rate and inventory allocations.