Questions to ask your CRS Provider
| Question | CRS Provider Responses | InnLink | |
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What type of segment do you specialize in? |
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Mid-scale limited service and Independents |
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How long have you been in business? |
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1991 |
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How many hotels do you currently represent? |
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3500+ |
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Will you provide me a list of references to check? |
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Yes |
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What are your contract terms? |
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1-3 years your choice |
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If I sell my property or change brands, are there any penalties? |
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NO |
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Do you have 24/7 customer service? |
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Yes |
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Do you provide a personalized Revenue Manager? |
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Yes |
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Do you offer a Guarantee for your services? |
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Yes |
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What are your core values, customer commitment? |
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Simplicity, Reliability Productivity |
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Is your Booking Engine Seamless (does it look embedded in my website?) |
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Yes |
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What other tools do you offer to help me increase my revenue? |
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30+ tools |
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Who manages the database holding my property information (rates, availability, etc.)? |
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InnLink |
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| Fees | |||
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CRS service fees |
GDS |
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Booking engine |
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Voice |
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GDS pass through fee |
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Pegasus fee |
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Monthly Minimum |
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Monthly Maintenance/fees |
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PMS/CRS implementation fee |
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Initial and ongoing Training fees |
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Implementation fee |
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Dependent on terms of service agreement |
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