Our Gold Standard of Service
We Stand Behind our Promises
 InnLink’s Customer Service Department reviews and monitors our properties 24 hours/365 days a year to ensure the highest visibility and standards. Around-the-clock, toll-free customer support is also available for your hotel, guests, and travel agents.
How better to earn your TRUST – we are willing to put your Service Agreement behind our Promise
The InnLink Gold Standard of Service Guarantee:
24/7/365 a Customer Service agent will:
- Respond to your Phone Call: 1-800-525-5864
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- Respond to your email: customerservice@innlink.com
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In 60 minutes or less |
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If we fail, you can rip up your contract with us |
Does NOT apply:
• If you contact any InnLink department other than customer service, the guarantee will NOT apply.
• You may not terminate your contract if we have not solved your problem within 60 minutes. InnLink is only obligated to respond in one hour’s time. As previously stated, the InnLink staff will be working hard to resolve your situation in a timely manner. |
