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InnLink
understands that an exceptional guest experience begins with
the processing of an accurate, timely, and complete reservation.
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Since 1991, InnLink, LLC, has offered a variety of reservation services
to hotels and hotel companies that include:
- Comprehensive,
private label, toll-free voice reservation services
- 24/7 voice call
center
- Seamless connectivity
to all major, worldwide Global Distribution Systems (GDS) for travel
agents
- Gateway services
through Wizcom® and Pegasus®
- Connection to Internet-based,
travel web sites for consumers
- Private label,
Internet Branded Booking Engine, iLINK, for hotels and hotel companies
- Rate, Inventory,
and Yield Management Controls for Revenue Maximization
- Worldwide Internet
access to hotel property information for hotel managers (customers)
- ONtarget
marketing programs
- Group Sales Management
Assistance
- Customer Comment
and Relationship Center
- Direct Mail Fulfillment
- Guest Membership
Program Tracking
- Internet-accessed
productivity reports
- Customized reservation
production reports

Located
in Hendersonville, TN, a Nashville suburb, InnLink's commitment to excellence
and exceptional customer support is paramount to every employee of the
company. InnLink maintains the highest standards of technology and service.
InnLink understands
that the value of a reservation is exceeded only by the value of the guest's
registration
and the guest's continued patronage. InnLink maintains
the industry's most highly trained sales agents, the most state-of-the-art
systems and technologies, and the sensitivity required to manage people,
services, and customers extremely well.
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