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InnLink
understands that an exceptional guest experience begins with the processing of
an accurate, timely, and complete reservation.
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Management
InnLink
has assembled a team of reservation and technology professionals who
have capitalized their greatest assets: experience, knowledge, customer
relationship building, and service. At the core of InnLink lies the
dedication of every staff member to provide the best service to the
client.
Per-Anders Wendin, C.E.O.
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Per-Anders comes to the company with a background of entrepreneurship, process reengineering and call center operations. Per has a thorough knowledge of business strategy, operational strategy and change management and his expertise covers organizational transformation, organization design, strategy, and performance improvement across a wide range of industries. Previously, Per was a Manager with the Strategy and Business Architecture practice of Accenture, focusing on organizational strategy and business enablement using information technology. Per earned a bachelor’s and a master’s degree in business from University of Gothenburg in Sweden and an MBA from Kellogg School of Management at Northwestern University in Chicago, Illinois. His experience also includes being a platoon leader in the Swedish Army, teaching high school and college and launching several new business ventures.
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Kristin Intress, Principal
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As one of InnLink’s owners, Kristin has over 15 years experience in entrepreneurship, sales and marketing. Kristin started her career as a front desk clerk in the hotel industry. After two years she transitioned from hotels to restaurants. Kristin moved abroad and opened two restaurants in Scotland. During the course of her career, she has served in several sales and marketing executive positions. She is currently dedicating her efforts to help build InnLink, enhancing the experience for guests, customers, business partners and employees. Kristin has an MBA from Northwestern University’s Kellogg School of Management, a Bachelors Degree in Marketing and a Pharmaceutical degree from the U.S. Army.
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Marc Jacobsen, Chief Information Officer
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Marc Jacobsen brings a wealth of knowledge and energy to InnLink from his extensive background in the hospitality technology industry. Marc oversees a programming and development staff that is dedicated to improving reservation and channel distribution for InnLink customers. Having spent over a decade at Trust.Wizcom, where he guided IT teams in North America and abroad in new product, business, and channel development, Marc has extensive experience in the implementation of global connectivity solutions. Early in his career, Marc managed GDS and CRS relationships while working for Hilton Hotels Corporation and prior to that, for Nikko Hotels International. A graduate of Hunter College in New York City with degree in International Relations, Marc has been recognized on several occasions for his contributions and innovative solutions.
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Laurie Bechler, Vice President of Operations
| An InnLink veteran of 12 years, Laurie supervises InnLink's Operations and Accounting teams and works closely with IT and our Contact Center to facilitate service deliverables, process management, and implementation services. Laurie and her teams provide every client with exceptional service. Laurie’s insights, participatory skills, knowledge, and drive make her an essential element of the company’s success. She
has managed the conversion of hundreds of hotels to InnLink's services,
and - when time permits - she enjoys cooking and devoting time to her
family. Laurie's favorite quote is attributed to Eleanor Roosevelt,
"Always do the thing you think you cannot do." |
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Pam Walrond, Director of Marketing
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Pam joins InnLink with an extensive sales and marketing background in the technology industry with a focus on new customer programs and process implementation. Pam is responsible for increasing InnLink's exposure with hotel chains, lodging associations nationally, regionally and locally, and with independent hotels through industry advertising and tradeshow events. Pam will lead InnLink communications to ensure our customers are well informed on how InnLink and our alliance partners can help them drive revenue and efficiency in their hotel operations. Pam holds an undergraduate business degree from Drury University and an MBA from Tulane University.
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