Connecting To Your Customers

Increase Your Revenue | Revenue Management Tools |  Connecting to Your Customers  | Time Saving Tools
 
 
DESCRIPTION
BENEFITS
Expanding
Global
Distribution

InnLink is adding connections that expand distribution options to OTAs around the world.

A new international connection has been established with Booking .com, the largest OTA in Europe.

  • No need to manage rates and inventory on an extranet
  • Hotels with an InnLink/PMS interface will have reservations delivered directly to the PMS
  • Expands hotel visibility to more customers around the world looking to visit your area
Expedia Quick Connect

Direct connect XML interface to Expedia for merchant model properties. Room inventory and rates are sent from CRS to Expedia and reservations are populated in the CRS.

  • Increases efficiency of property personnel by reducing redundant activities associated to using an extranet for managing room inventory and rates
  • Reservations are delivered to the PMS if the property has an interface
  • Utilize channel management for optimizing profitablity
Website/SEO/
Social Media

Your website and Social Media Interaction is probably your 2 most powerful, cost effective channels.

To drive qualified traffic to your website in the most cost effective manner you need to create an effective strategy for getting in front of your customer with relevant content.

  • Coupling SEO with specific online media placements to further enhance your online visibility and exposure will impact the overall qualified traffic visiting your website
     
  • Booking on your website is the fastest growing reservation segment
     
  • Reservations through your website are the most profitable
     
Merchant Model / Net Rate

Many travel websites offer an enhanced display and benefits for providing a discount to the travel site. Merchant Model or Net Rate agreements give you enhanced placement increasing visibility and bookings with reduced labor costs to maintain.

 
  • Improve placement on travel websites
  • Your property will no longer have to manage an extranet for rates, inventory and HOD
     
  • Guarantee payment upfront
Facebook
Integrated
Booking Engine

Facebook hotel booking is now available with InnLink’s iLINK Booking Engine.

With the importance of social networking and the growth and use of Facebook, many people want more interactive solutions, including making direct hotel reservations.

InnLink is now offering hotels booking technology for our customers Facebook pages.

 
  • Incremental sales by increasing hotel social networking exposure
  • Direct hotel bookings
     
  • Provides e-Marketing opportunities
  • Integration Guide provided for free on RESmatrix
Preferences

Guest Preferences connects you to your customer on a more personal level.

Preferences represent ancillary services and amenities that are offered by the property at no charge.

They can be offered to guests on the booking engine and call center channels during the booking process.

 
  • Enhances and personalizes the booking experience
  • Choices for softness/hardness of pillows
     
  • Choices for complimentary daily newspapers
  • Preference for floor assignment