Why Choose InnLink? - Our Team

Our Team - every member is here for you

 

Kristin Intress
CEO and President

  • Entrepreneur with extensive sales and marketing experience
  • Director of Sales and Marketing for Cardiac Renewal
  • Mayo Clinic consultant
  • Director of Sales and Marketing for Mentice
  • MBA, Kellogg School of Management

Frances Marcou
Chief Operating Officer

  • Business Owner with over 30 years Hospitality Industry Experience
  • Real Estate Sales and Acquisition Experience
  • Extensive Hotel Operations and Sales Management Experience
  • Maryville College, Maryville, TN

Pam Walrond
Director, Marketing

  • Technology Marketing with Nortel Networks
  • New Customer Programs
  • Strategic Alliances
  • MBA, Tulane University

Jana Hobbs
Director, Sales

  • 21 year Hospitality Veteran
  • InnLink experience in Sales and Account Management
  • Account Management role focused on driving new property revenue for Independent properties
  • Previously Flight Attendant with Southwest Airlines, 1996-2006 

Sissy Armstrong
Director, Account Management

  • 10+ years with InnLink
  • Account Management team development
  • Provide excellent customer recommendations
  • Maximize Customer CRS distribution

Marie Ainsworth
Product Manager

  • Manages Product Initiatives
  • Drives Key Customer Programs
  • 20 Year Hospitality Veteran

Melinda Bailey
Manager, Call Center

  • 10 years with InnLink
  • Manages Call Center Operations
  • HR Manager

Jennifer Hight
Manager, Customer Service

  • 10 years with InnLink
  • Manages Implementation
  • Specialists in Lanyon, GDS/Internet, Interfaces

Joyce WIlliams
Manager, Accounting

  • Manages Client Contracts
  • Manages Accounts Payable and Receivable
  • 25 Years Administrative experience
  • Broad past experience includes sales, accounting and purchasing